Dresses in classic Lola Loves Shapes, always with that luxury element
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Delivery & Returns
RETURNS
IN STOCK READY TO SEND
We offer refunds on IN STOCK items only, that are unworn, in the original packaging and returned within 14 DAYS of you receiving the item.
• Items must be returned, unworn with tags intact, any slight stains or odours due to trying on, we be will returned to you as it's no longer able to be resold.
• If you return your item within the 14 days, we are willing to refund your order amount or exchange your product for another one( If this is what you prefer).
• Sale items, custom, or made-to-order garments are strictly non-refundable.
MADE TO ORDER
We offer exchange only or store credit for standard-size Made to Order garments.
• Items must be returned within 14 DAYS of delivery.
• If you provide your measurements and the garment is made specifically for you, it becomes non-returnable, but we will offer free alterations within 14 days of receipt.
Return costs are covered by the purchaser. We are not responsible to cover any postage costs and we ask that you always make sure to track your returned parcel.
SALE ITEMS
All sale items are NON REFUNDABLE
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